Products Co.              #1 Dietz Place, Clarion, Pa. 16214

“Your local Internet Service Provider”                                                             Phone: 814-226-9612

e-mail:                                                                    Fax #    814-226-9751

Dear Dialup Customer,

The new email server is being activated.  Effective immediately, these changes need to be made to your email settings.

1.      Your account name must be your full email address. Example:

2.      You must use SMTP authentication in order to send emails.

3.      These are for security purposes and if not implemented today, your email may not function.

To make these changes in Outlook Express, follow the procedure below for each ccybernet email address.

1.      Open Outlook Express

2.      Click on TOOLS.

3.      Click on ACCOUNTS

4.      In the INTERNET ACCOUNTS box, make sure the Mail tab is on top.

5.      Highlight the email account, then click PROPERTIES.

6.      A Properties box should open.  Click on the server tab at the top of box.

7.      Halfway down is your Account Name.  This must be your full email address.  See Example:

8.      The last check box must be checked: My server requires authentication.

9.      Hit the APPLY button, then the OK button.

10.  Then CLOSE last box.  This finishes changes.

  Please use the new tech support number below if you encounter any problems.


  BILLING CHANGES:  Please send all future payments to the following address: 

End User Services Inc

Eight Penn Center West
Suite 101
Pittsburgh, PA 15276

Those of you billed through your credit card will see this name on your statement. 


Ccybernet Staff

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